Nice and tidy store, staff are always helpful but my only concern is that they don't stock that much for plus sized people
Today Sunday the 23rd of December I was at the cotton on Launceston store around 2:15pm and I approached the male that was working at the time and I asked if my mother who was waiting 10 minutes to try her clothes on could she use the change rooms on the other side of the store as they were not being used. He then proceed to say that no she couldnt as they only let wheelchair people or mothers with prams use them, so I thanked him and understood. Not even 2 minutes later, two other girls walk up to wait to use the change rooms, the guy turns to them and tells them to follow him and he took them to use the change rooms that he told me were specifically saved for wheel chairs and mothers with prams he did this right in front of my mother and I, we were shocked. Then we walk over and say we have been waiting 10 minutes longer than them and he finally lets her use it. Soon after I walked up and asked him why he told me that we werent allowed to use the change rooms and he said nothing. Very rude guy that clearly hates his job and shouldnt be working in customer service. Thankfully the girl that was also working was really nice and had great customer service, too bad the guy let her down.
Awesome shop, great range, excellent service
Good range of clothing and accessories, plus the sale is pretty good. However, the fitting rooms are terrible, there aren't enough hooks to hang the clothes and the existing hooks are too small to hang more than 2 pieces of clothing. The doors are also too short, anyone t(aller can look over to the other fitting cubicle, or even average height people tiptoeing). Furthermore the air conditioning was wayyyy too strong by the fitting rooms, it was noticeably colder in the fitting room than the rest of the store. The fitting room lighting can also be improved as it was rather dim compared to other cotton on stores. The store in general is fine but the fitting room really takes away from the shopping experience.
Casual summer wear - lots of tee, singlets and shorts. Large space with sizable men's section. Not much in small or fitted sizes.
Cotton On Body is an Australian Clothing Store based in Launceston, Tasmania. Cotton On Body is located at 76a St John St, Launceston TAS 7250, Australia.
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