Not overly friendly. Felt like a number not likes customer.
Lovely people, efficient, and friendly. Treated like a colleague, not just another customer. The car exceeded my expectations, it was excellent value, and the staff really seemed to care. Thanks folks!
Experience with Hertz Launceston was amazing, and service is outstanding until the end! Easy key pick-up at the exit of Launceston Airport, and metres away from the rental car. What impressed me the most is that I had accidentally left my house keys in the car, and the keys were sent back by express post the very next day they called. Impressive!
We had issues with the car we picked up from Launceston Airport, and dropped into the city branch for help. Ben & Bruce were incredibly helpful, charming and we left feeling really valued as customers, with a new rental car to boot. Excellent service and a lovely welcome to Launceston!
Have now rented three times from Autorent Launceston:Service is great, pick up at the airport this time was there when we arrived, otherwise it's a 5 to 10 minutes wait. Their site is just 2 minutes drive, easy to pickup and return the camper. There is a petrol station close by to refill on return.Campervans were clean and fit for the purpose. Ideally a front wheel truck would be better for the dirt roads. The van we had was a bit of a guzzler, averaging 20l/100km, but it really got us everywhere, and the assisted traction control helps on the rugged terrain.The outfit, duna and pillow and extra cover is great, despite close to zero temperatures, and no heater in the Van ( yes we got the budget one ) we managed to get a good sleep.Last trip, a small stone hit the front screen, leaving a chip in front of the driver, no insurance covers this, and I knew that. The repair was at a really fair price. Thanks.See you on our next trip
AutoRent Hertz Launceston is an Australian Car Rental based in Launceston, Tasmania. AutoRent Hertz Launceston is located at 58 Paterson St, Launceston TAS 7250, Australia.
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