Horrible experience with Thrifty renting a car for a holiday with my young family. Initial car left rear brake pads were completely worn out and deemed undriveable by RACT personnel on the 2nd day of having the car (puts my family including 3 year old and 8 month old at risk). Called and spoke to a guy named Rex who then pushed the blame to me not releasing the handbrake - this is without first checking the car. Then went on to say that they don't service the rear brakes as these are often fine. After a long back and forth, arranged for a replacement vehicle. Someone came with the replacement and drove off in the old vehicle when it should really be towed. Replacement vehicle was then unable to charge the GPS. Was then told to drop in at Hobart city to get fuse replaced but when I got there was told there was no mechanic and that we had to go back to Hobart Airport for this. Had to drive practically with no GPS for the rest of the trip. When I emailed my complaint to Thrifty head office, they offered 8 day refund of my GPS cost and $30 back on my child seats in the car as they were dirty. Really poor quality customer service, no respect for the customer and unwilling to make amends for the disservice. Will never go with thrifty again. Won't recommend them to anyone!
Cheapest rental at Launceston, but had to wait for our car to be ready.
Almost my favourite Thrifty outlet. Great friendly staff and very accommodating - even though it was me who stuffed up my booking - they did everything they could to assist, and succeeded. Thank you Thrifty Launceston.
No dramas, very easy to set up and very clean tidy car.
Staff were really helpful teeing up our rental car. There was plenty of advice for where to get fuel on return etc as well which was appreciated.
Thrifty Car and Truck Rental Launceston Airport is an Australian Car Rental based in Launceston, Tasmania. Thrifty Car and Truck Rental Launceston Airport is located at Terminal Building Launceston Airport, Launceston TAS 7250, Australia.
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